QuoteRail Refund Policy

QuoteRail Starter and Growth plans are billed month-to-month in advance.

You may cancel at any time. Cancellation stops future billing. You keep access until the end of the period you already paid for.

If you are a new subscriber, you may request a full refund within 14 days of your first payment.

After 14 days from the first payment, charges for the current billing period are non-refundable.

We do not prorate partial months when you cancel in the middle of a period.

Renewal charges: cancel before the renewal date to avoid the next charge.

Use the billing management link from your Stripe checkout receipt or confirmation email, or email quoterail@outlook.comwith the email address you used at signup and ask to cancel.

Email quoterail@outlook.com and include:

• the email address on the account
• the payment date and amount
• a short reason for the request

We aim to respond within 2 business days. If we approve a refund, it is returned to the original payment method. Card refunds typically appear in 5–10 business days depending on your bank.

The 14-day refund is meant for evaluation. We may decline a refund if the account shows heavy production use beyond normal testing during that period.

If a renewal payment fails, access to paid features may be limited until payment succeeds.

Please contact quoterail@outlook.com before filing a chargeback so we can resolve the issue or process a refund directly.

Enterprise plans are handled under a separate agreement or written quote. Refund terms for Enterprise follow that agreement.